Legal Notices

Name of the seller
 
Padma Creative Design inc.


Address of the seller


Address □ 231-0023
3rd Floor, Monaco Building, 166-2 Yamashita-cho, Naka-ku, Yokohama City, Kanagawa Prefecture

□ Distributor's contact information □
 
045-307-8003
m014padma@gmail.com


□ Name of sales representative □

Megumi Kudo


Antique Dealer License Number

Kanagawa Prefectural Public Safety Commission
No. 451320002830





Price of the product

Indicated for each product.
The price of each product is indicated.

Delivery time of the goods
In principle, we will ship the products from our warehouse within 3 business days.
We leave the tracking to the logistics company.


The amount of money other than the price of the goods.




Shipping cost

Less than 15,000 yen (tax included) 880 yen (tax included)
Free shipping within Japan for orders over ¥15,000 including tax
(However, it is limited to our designated shipping method.)

For international shipping, please refer to the product purchase page.



Other optional fees

Cash on delivery fee
Up to 10,000 yen 300 yen
Less than 30,000 yen 400 yen
Less than 100,000 yen 600 yen
Over 100,000 yen 1,000 yen

The customer is responsible for all credit card and other transaction fees.
Payment fees for bank transfers, etc. are the responsibility of the customer.




Payment method





Credit card payment
Carrier payment
PayPay
Other payment methods that can be selected on the payment method selection screen at the time of purchase

(For orders from overseas, we only accept credit card payments)





Payment deadline





The payment deadline differs depending on the payment method.

Cash on Delivery : Payment is made to the shipping company when you receive the product.
Credit Card, PayPal: Payment is required at the time of order.
(Please ask your credit card company for the billing date.)



Time of delivery of products

(Please ask your credit card company for the billing date.) As a general rule, we ship within 7 business days of receiving payment.
(Please ask your credit card company about the billing date.




Special provisions for returns

In principle, we do not accept returns for the convenience of the customer due to the characteristics of our products.

If you have any questions, please contact us within 7 days of receiving the product.

If the product you received is different from the one you ordered.
If the item is already damaged or stained upon arrival.
(If the item is not in stock at the time of notification.)

If we do not have the item in stock at the time of notification, we will refund the money as soon as possible.


If the item is not in stock at the time of notification, it will be refunded as soon as possible.
If you wish to cancel your order for unavoidable reasons, please contact us by phone so that we can check the status of your order.
Cancellations after delivery is completed may be subject to a 100 yen (tax included) cancellation fee at the distribution center.
Please note that the actual cost of the cancellation fee will be charged if it occurs.

In the event of a cancellation, the actual cost will be charged.
If you have any questions, please feel free to contact us.
The "Free Standard Shipping" is a service provided to customers who purchased at our expense.
If you cancel your order, you will be charged the actual shipping cost for the return trip.

In addition, please note that we cannot accept returns or exchanges under any circumstances if any of the following conditions apply

Please note that we cannot accept returns or exchanges under any circumstances.
Items that have been used.
Products that have been damaged or defaced by the customer.
Products that have been altered or remodeled by the customer.
Products that have been altered or reformed under the customer's direction.
   (Products that have been processed or reformed under the customer's direction.)
Products that have a "no returns" clause on the product page.
   (Custom-made items, personalized items, hygiene products, etc.)